Legal
Privacy Policy
How Xtrava protects and respects your personal information.
Xtrava Privacy Notice
Xtrava ("Xtrava", "we", or "us") is committed to protecting your personal data when you choose to interact with us. This Privacy Notice describes the data we hold about you, how we use and protect it, and your privacy rights under applicable laws.
1. Who We Are
Xtrava provides luxury lifestyle management, concierge services, travel curation, and auction/sweepstakes partnerships worldwide.
2. Personal Data We Collect
We may collect, use, store, and transfer different kinds of personal data including:
- Identity Data: First name, last name, title, date of birth, gender.
- Contact Data: Billing address, email address, telephone number, country of residence.
- Partnership & Event Data: Organization name, event details, campaign dates, fundraising goals, budget ranges.
- Transaction & Financial Data: Payment card details and transaction history for services or bookings.
- Technical & Usage Data: IP address, browser type, device information, portal activity.
3. How We Use Your Personal Data
We use your personal data to deliver concierge services, fulfill travel and event requests, manage membership accounts, coordinate auction/sweepstakes campaigns, communicate updates, and comply with legal obligations.
4. Data Protection & Security
We maintain appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse, including PCI-DSS compliant payment processing standards and encrypted data transmission.
5. Your Data Rights
Depending on your location, you have the right to access, correct, erase, or restrict the processing of your personal data, as well as the right to opt out of direct marketing communications at any time.
6. Contact Us
For privacy inquiries or to exercise your rights, please reach out to our privacy team at concierge@xtrava.us or call +01 646-846-4205.